Resolved: Brief Service Disruption We experienced a brief disruption affecting the Coniq platform, APIs, Marketing Communications, and Scanners today between 12:20 and 12:32 CET. The issue was triggered by a system overload following a scheduled afternoon release. Our engineering team immediately mitigated the issue, and all systems are now fully recovered and operating normally. We apologize for any inconvenience caused.
Posted Jun 01, 2026 - 11:55 BST
This incident affected: Marketing, Loyalty & CRM Platform (Core Functionalities and UI, Receipt Scanning, Payment Gateway, Card Linking, Insights Hub), Marketing and Service Communications (Mail Communications, SMS Communications, PUSH Communications, Email Editor), Scanners (Scanner Platform Connectivity, Scanner SIM Cellular Data Connection), and APIs & Webhooks (Platform API, Scanner API, App API, Webhooks).