All Systems Operational

Uptime over the past 90 days. View historical uptime.
Marketing, Loyalty & CRM Platform Operational
90 days ago
99.98 % uptime
Today
Core Functionalities and UI Operational
90 days ago
99.94 % uptime
Today
Receipt Scanning Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Card Linking Operational
90 days ago
100.0 % uptime
Today
Insights Hub Operational
90 days ago
100.0 % uptime
Today
APIs & Webhooks Operational
90 days ago
100.0 % uptime
Today
Platform API Operational
90 days ago
100.0 % uptime
Today
Scanner API Operational
90 days ago
100.0 % uptime
Today
App API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Marketing and Service Communications Operational
90 days ago
100.0 % uptime
Today
Mail Communications Operational
90 days ago
100.0 % uptime
Today
SMS Communications Operational
90 days ago
100.0 % uptime
Today
PUSH Communications Operational
90 days ago
100.0 % uptime
Today
Email Editor Operational
90 days ago
100.0 % uptime
Today
Scanners Operational
90 days ago
100.0 % uptime
Today
Scanner Platform Connectivity Operational
90 days ago
100.0 % uptime
Today
Scanner SIM Cellular Data Connection Operational
90 days ago
100.0 % uptime
Today
AI Agent Operational
90 days ago
100.0 % uptime
Today
Analytics Platform (Tableau) Operational
90 days ago
100.0 % uptime
Today
Coniq Help Centre Operational
90 days ago
100.0 % uptime
Today
Coniq Support Ticket Management Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 11, 2026
Platform - Report Dashboards, Transactions and Communication Statistics Not Showing Today's Data
Resolved - This incident has been resolved.
Feb 11, 17:10 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 16:31 GMT
Update - We are continuing to work on a fix for this issue.
Feb 11, 15:41 GMT
Identified - The issue has been identified and a fix is being implemented.
Feb 11, 13:05 GMT
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Support Tickets - Unable to receive emails or access support platform
Resolved - This incident has been resolved.
Jan 28, 19:59 GMT
Investigating - We have been informed by Jira that there is an issue currently with their service management portal. As such our teams are having intermittent access issues and are currently not receiving email tickets.

Please call our support team for urgent issues
Jan 28, 19:13 GMT
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