All Systems Operational

Uptime over the past 90 days. View historical uptime.
Marketing, Loyalty & CRM Platform Operational
90 days ago
100.0 % uptime
Today
Core Functionalities and UI Operational
90 days ago
100.0 % uptime
Today
Receipt Scanning Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Card Linking Operational
90 days ago
100.0 % uptime
Today
Insights Hub Operational
90 days ago
100.0 % uptime
Today
APIs & Webhooks Operational
90 days ago
99.95 % uptime
Today
Platform API Operational
90 days ago
100.0 % uptime
Today
Scanner API Operational
90 days ago
99.97 % uptime
Today
App API Operational
90 days ago
99.85 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Marketing and Service Communications Operational
90 days ago
100.0 % uptime
Today
Mail Communications Operational
90 days ago
100.0 % uptime
Today
SMS Communications Operational
90 days ago
100.0 % uptime
Today
PUSH Communications Operational
90 days ago
100.0 % uptime
Today
Email Editor Operational
90 days ago
100.0 % uptime
Today
Scanners Operational
90 days ago
99.92 % uptime
Today
Scanner Platform Connectivity Operational
90 days ago
99.97 % uptime
Today
Scanner SIM Cellular Data Connection Operational
90 days ago
99.86 % uptime
Today
AI Agent Operational
90 days ago
100.0 % uptime
Today
Analytics Platform (Tableau) Operational
90 days ago
100.0 % uptime
Today
Coniq Help Centre Operational
90 days ago
100.0 % uptime
Today
Coniq Support Ticket Management Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 12, 2026

No incidents reported today.

Aug 11, 2026

Scanners offline due to Internet provider issue
Resolved - This incident has been resolved.
Aug 11, 17:00 BST
Monitoring - Our internet provider confirmed that the fix has been implemented and the services are recovering.
We will provide further updates as soon as additional information becomes available.
Aug 11, 16:39 BST
Identified - Our internet service provider has identified an issue with SIM cards connectivity. They are working closely with their upstream provider to investigate and resolve the issue as quickly as possible.
Affected devices are operating in Offline Mode, you can continue to process and save sales locally. Please note that points redemption will be temporarily unavailable.
Aug 11, 14:59 BST

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Scanners offline due to Internet provider issue
Resolved - This incident has been resolved.
Aug 6, 18:00 BST
Update - Our internet service provider is actively working to resolve an ongoing network issue. In the meantime, affected devices are operating in Offline Mode, you can continue to process and save sales locally. Please note that points redemption will be temporarily unavailable.
Aug 6, 15:09 BST
Identified - We identified an outage in SIM card connectivity, which might cause connectivity issues on some of our devices. The Internet provider is currently working on the network outage.
Aug 6, 14:59 BST

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

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