All Systems Operational

Uptime over the past 90 days. View historical uptime.
Marketing, Loyalty & CRM Platform Operational
90 days ago
99.98 % uptime
Today
Core Functionalities and UI Operational
90 days ago
99.92 % uptime
Today
Receipt Scanning Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Card Linking Operational
90 days ago
100.0 % uptime
Today
Insights Hub Operational
90 days ago
100.0 % uptime
Today
APIs & Webhooks Operational
90 days ago
99.95 % uptime
Today
Platform API Operational
90 days ago
100.0 % uptime
Today
Scanner API Operational
90 days ago
99.97 % uptime
Today
App API Operational
90 days ago
99.85 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Marketing and Service Communications Operational
90 days ago
100.0 % uptime
Today
Mail Communications Operational
90 days ago
100.0 % uptime
Today
SMS Communications Operational
90 days ago
100.0 % uptime
Today
PUSH Communications Operational
90 days ago
100.0 % uptime
Today
Email Editor Operational
90 days ago
100.0 % uptime
Today
Scanners Operational
90 days ago
99.98 % uptime
Today
Scanner Platform Connectivity Operational
90 days ago
99.97 % uptime
Today
Scanner SIM Cellular Data Connection Operational
90 days ago
100.0 % uptime
Today
AI Agent Operational
90 days ago
100.0 % uptime
Today
Analytics Platform (Tableau) Operational
90 days ago
100.0 % uptime
Today
Coniq Help Centre Operational
90 days ago
100.0 % uptime
Today
Coniq Support Ticket Management Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 5, 2026

No incidents reported today.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
EMEA Environment - Apps not loading
Resolved - This incident has been resolved.
Jun 3, 18:09 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 16:47 BST
Update - We are continuing to investigate this issue.
Jun 3, 16:33 BST
Investigating - We are currently investigating an issue of applications not loading or freezing on the splash screen. This is preventing users from logging in.
Jun 3, 15:02 BST
Jun 2, 2026

No incidents reported.

Jun 1, 2026
Coniq Platform and APIs service disruption
Resolved - Resolved: Brief Service Disruption
We experienced a brief disruption affecting the Coniq platform, APIs, Marketing Communications, and Scanners today between 12:20 and 12:32 CET.
The issue was triggered by a system overload following a scheduled afternoon release. Our engineering team immediately mitigated the issue, and all systems are now fully recovered and operating normally. We apologize for any inconvenience caused.
Jun 1, 11:55 BST
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

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