Update - We are continuing to work on a fix for this issue.
Mar 13, 2026 - 18:23 GMT
Mar 13, 2026 - 18:23 GMT
Identified - The issue has been identified, and we are working on implementing the fix.
Mar 13, 2026 - 14:04 GMT
Mar 13, 2026 - 14:04 GMT
Investigating - We are currently investigating this issue.
Mar 13, 2026 - 13:36 GMT
Mar 13, 2026 - 13:36 GMT
Marketing, Loyalty & CRM Platform
Partial Outage
Core Functionalities and UI
Partial Outage
Receipt Scanning
Operational
Payment Gateway
Operational
Card Linking
Operational
Insights Hub
Operational
APIs & Webhooks
Operational
Platform API
Operational
Scanner API
Operational
App API
Operational
Webhooks
Operational
Marketing and Service Communications
Operational
Mail Communications
Operational
SMS Communications
Operational
PUSH Communications
Operational
Email Editor
Operational
Scanners
Operational
Scanner Platform Connectivity
Operational
Scanner SIM Cellular Data Connection
Operational
AI Agent
Operational
Analytics Platform (Tableau)
Operational
Coniq Help Centre
Operational
Coniq Support Ticket Management
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.