We are continuing to monitor for any further issues.
Posted Jan 20, 2025 - 13:20 GMT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 20, 2025 - 13:20 GMT
Investigating
Coniq is investigating an issue where users are presented with an error message in our Platform when attempting to schedule push notifications using dynamic segments.
As a workaround, please convert your dynamic segment into a static segment, allowing you to schedule the push notification.
We apologise for any inconvenience this may cause.
Posted Jan 17, 2025 - 13:36 GMT
This incident affected: Coniq Marketing and Loyalty Platform (Core functionalities and UI).