A fix has been implemented and we are monitoring the results.
Posted Mar 18, 2026 - 14:56 GMT
Identified
The issue has been identified, and the fix is being implemented.
Posted Mar 18, 2026 - 14:51 GMT
Investigating
We are currently investigating an issue where users of the r02 Platform may experience delays in data updates within Dashboards and the Transactions Page. Our team is working to resolve this as quickly as possible.
Posted Mar 18, 2026 - 14:46 GMT
This incident affected: Marketing, Loyalty & CRM Platform (Core Functionalities and UI).