Intermittent issues with API calls

Incident Report for Coniq

Resolved

This incident has been resolved.

Posted Apr 15, 2025 - 07:23 BST

A fix has been implemented and we are monitoring the results.

Posted Apr 14, 2025 - 17:52 BST

We have identified the issue and are working to restore full service.

Posted Apr 14, 2025 - 16:03 BST

We are investigating intermittent issues reported for APIs and Sign-Up forms

Posted Apr 14, 2025 - 13:25 BST

This incident affected: Coniq Marketing and Loyalty Platform (Core functionalities and UI) and Coniq APIs (Coniq platform API, Scanner API).