Points Events - Slow processing

Incident Report for Coniq

Resolved

This incident has been resolved.

Posted Sep 26, 2024 - 14:02 BST

We are investigating an issue with our points events processing.

Clients may experience slow processing of earned points to customer accounts.

Posted Sep 26, 2024 - 13:37 BST

This incident affected: Coniq Marketing and Loyalty Platform (Core functionalities and UI).