Platform outage - Region 2
Resolved·Full outage

This incident has been resolved.

Sat, Sep 28, 2024, 10:41 PM
(1 year ago)
·
Affected components
Updates

Resolved

This incident has been resolved.

Sat, Sep 28, 2024, 10:41 PM

Monitoring

A fix has been implemented and we continue to monitor. Clients with remaining issues are in active contact with Coniq. degraded functionality is client specific.

Sat, Sep 28, 2024, 08:04 PM(2 hours earlier)

Identified

Issue has been identified, initial remediation actions taken. Coniq platform running, Coniq continue to investigate ancillary effects. Update to follow.

Sat, Sep 28, 2024, 07:32 PM(32 minutes earlier)

Investigating

Coniq are aware of an issue with our US instance (EMEA Clients are not affected). This is causing issues with access to the Coniq platform and API.

Sat, Sep 28, 2024, 06:36 PM(55 minutes earlier)